Intro
Joined Yoti as one of the first dsigners employees and I was responsible for its mobile design, user flows, prototypes and mockups for a wide range of products like landing pages, dashboard and admin system. Closely collaborating with developers, project managers and researchers.
Context
Yoti is a digital identity system. You can prove your age, verify the identity of people you meet online, prove your identity to businesses and log in to websites without passwords.
Problem
Upon registation users has to perform a liveness test to validate their account. Liveness ensures that the person who has registered is also the true owner of their ID and they are not a robot. The task consists of taking a video of yourself meanwhile you say 3 random generated words. In its original stateYoti suffered a drop-off of about 40% of registered users due to usability issues.